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Komatsu has matured into a global giant over the previous few decades due to their expertise and strength in the field of logistics, mining, excavating and construction. Utilizing progressive models and technological superiority, they remain at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded greatly. Using their improved production features and contemporary design methods, Komatsu has become acknowledged to build the kind of durable and reliable lift truck that consumers across the globe have come to depend on. In 1976, Komatsu Forklift U.S.A., Inc was created to meet the growing demand for its goods in the North American market. To improve expenditures and efficiencies, a state-of-the-art plant was built in Covington, Georgia in 1990, to unite all U.S. Komatsu Forklift product support and manufacturing operations.
Komatsu Forklift U.S.A. continues to satisfy the needs and demands of their users worldwide while remaining a leading producer and provider of progressive lift trucks and lift truck accessories. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s satisfied clients along with their North American clients.
After many years of establishing and maintaining quality consumer service relationships with clients, Komatsu Forklift recognizes that satisfying the requirements of the customer is paramount. Komatsu starts all original initiatives and product developments with the customer's input. By welcoming participation and feedback, they are able to determine client wishes and expectations then cultivate innovative models and then manufacture to exceed Komatsu Engineering Standards. Assuring consumers that quality is designed from the beginning and maintained throughout the manufacturing, service and sales processes, allows Komatsu to end up with a superior product from start to finish.
The engineers at Komatsu are experts who specialize in designing heavy-duty equipment, lift trucks and construction equipment. Their design expertise assures that each piece of equipment will endure in even the toughest functions and environments. Adherence to strict engineering standards enables Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and strict in-house quality standards all contribute to top-quality lift truck products. Komatsu Engineering Standards transform the current and progressive technology used in advanced mining and construction equipment into world class equipment.
The modern and efficient factory in Covington, Georgia is a full service facility. This contemporary facility begins the production process with unrefined steel which is then welded, designed and prepared. When assembled and painted the lift trucks are ready to leave the plant and enter the marketplace. Maintaining quality control through the length of the manufacturing process, assures customers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that since a product is only as worthy as the individuals who sell and support it, their dealers make all the difference. Komatsu Forklift is proud of their committed dealer networks who strive to exceed expectations. Specialized in all aspects from product sales, service or operating training, or aftermarket support, their diverse association of experienced and capable professionals are available. Komatsu Forklift Dealer locations across the country have a Komatsu OEM parts on-hand to provide the necessary service needed to keep customers’ operations running effortlessly. Computerized, real-time access with next day transport from their highly automated distribution hub is an alternative option. The on-line K-Link system assists dealers with online parts management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they know how to serve Countrywide Accounts. A lot of world-class firms depend on Komatsu lift trucks in their daily operations. Nationwide account consumers profit from an original partnership with Komatsu that enables them to customize cost-efficient programs in order to boost the customer’s productivity and profits. Komatsu national account customers have access to on-line parts and operations support system and a wide-ranging fleet administration program, offering the ability for Komatsu to be their total solution for any forklift worries.
The well-organized and reliable team members at Komatsu Forklift U.S.A., are committed to offering excellent customer support even if it arrives in the form of education, sales, aftermarket support, and longterm maintenance. They want to ensure that the client support offered will help their clients satisfy or exceed their company goals while establishing strong working relationships in the process. Komatsu strives to understand each of their customers’ unique ways of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
